Yoga Alliance (YA) is the global, independent member organization that advances the development and livelihood of yoga professionals and advocates for safety and accessibility in yoga. A related public charity, the Yoga Alliance Foundation (YAF), is an emerging field leader in yoga-based social impact dedicated to increasing access amongst populations that have traditionally been under-represented in yoga.
Together, these two organizations support yoga teachers to more fully grow into their role as leaders within their communities. YA supports yoga teachers’ growth as professionals. YAF develops vehicles for direct social impact, such as programs that enable professional teachers to serve within communities that have typically been excluded from yoga.
YA and YAF promote unity in yoga – so that all lineages, traditions and yoga organizations may thrive and all students may benefit from the gifts of yoga in the way that best suits their needs. YA and YAF do this work so that the gifts of yoga can be offered safely and effectively to all.
Do you have a passion for serving the global yoga community? Do you want to communicate with yoga teachers and school owners all over the world? Join our team as a Member Support Representative! In this position, you will play a crucial role in supporting our mission to serve our members in the work that they do to bring yoga into the world. Member Support Representatives represent Yoga Alliance as a first point of contact by responding to incoming questions by phone and email. They deliver high quality service by listening to requests and questions and finding appropriate solutions in a timely and effective manner. They are responsible for providing education and information about the Yoga Alliance credentialing system, policies, benefits of membership, account navigation, and more. They also engage in proactive community outreach to support membership satisfaction and retention. Member Support representatives must be comfortable using technology platforms such as Microsoft Office, databases, ticketing systems, Association Management Systems and/or Customer Relationship Systems.
Why Should You Apply:
Yoga Alliance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.