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Yoga Alliance

Accountability Advisor

Accountability – Arlington, Virginia
Department Accountability
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $45,000 - $50,000 per year

Position Title:      Accountability Advisor

Posted Date:        September 25, 2019

Location:               Arlington, VA

Salary:                    $45,000 - $50,000 per year

Type:                       Full-time

 

Yoga Alliance (YA), a member-based association that advances the development and livelihood of yoga professionals and advocates for safety and accessibility in yoga, is seeking an Accountability Advisor to join its team. We are celebrating our twentieth anniversary this year and are experiencing a moment of exciting growth and transformation.

 

WHAT YOU’LL DO

You’ll be responsible for assisting Yoga Alliance members, practitioners, and other individuals through YA’s processes relating to grievances. As such, you must be empathetic and flexible as well as a creative problem-solver in the midst of sometimes difficult conversations. You’ll manage a diverse set of in-bound complaints that arise from the yoga community regarding yoga professionals across multiple work situations (e.g., schools and trainees, employment disputes, trademark infringement, teacher-student relationships).

Responsibilities:

 

  • Respond to grievances received through YA’s Accountability department 
  • Conduct investigations and render evidence-based solutions 
  • Maintain an in-depth understanding of and familiarity with YA’s standards, credentials, and policies 
  • Support and advise YA staff on policy application and accountability requirements
  • Communicate policy and procedure efficacy and implementation to YA department leads

 

WHO YOU ARE

 

  • Subject matter knowledge on the field of yoga and/or yoga teaching
  • Experience in managing internal or organizational grievances
  • Experience in communicating sensitive and confidential material with integrity and excellence
  • Experience in customer service or other relationship-oriented functions
  • Ability to work under pressure and remain flexible and adaptable as needs and priorities change
  • Extraordinary interpersonal, team building, listening and facilitation skills
  • Ability to work with all staff effectively
  • Ability to synthesize information from multiple resources and scenarios to provide real time solutions
  • Meticulous attention to detail and accurate record keeping
  • Strong oral, written, visual and interpersonal communication skills
  • Self-starter attitude 

 

OTHER THINGS ABOUT US

Our organizational values are Unity, Integrity, Inquiry, Inclusion and Seva (Service). We are building a culture of employee empowerment, responsible stewardship, mutual respect and trust, and work/life balance.

 

  • Competitive pay
  • 20 vacation days
  • 12 paid holidays
  • 6 months’ paid maternity leave
  • Closure of offices between Christmas and New Year’s
  • 100% of employee medical premium paid by employer
  • 100% of employee dental premium paid by employer
  • 100% of employee vison premium paid by employer
  • Short Term Disability paid by employer
  • Long Term Disability paid by employer
  • Life Insurance paid by employer
  • Subsidized garage parking
  • 401(k) employer match – 100% vested immediately!!!
  • EAP Program
  • Other benefits including employee-paid pet insurance

 

Yoga Alliance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

 

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Apply for this Job
  • Location
    Arlington, Virginia
  • Department
    Accountability
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $45,000 - $50,000 per year
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